We hope that you will love your mattress as much as we do. Your comfort is one of our top priorities when it comes to designing our top-celebrated mattresses. As we combine quality and sustainability, your Silk & Snow mattress will be like no other! For some of our customers, it will be love at first sight (or should we say night) when it comes to our mattresses. For others, it might take a little longer, especially if your body is used to a different type of mattress and comfort.

During the transition from your current mattress, your body might need some time to get used to the brand new supportive & plush sensation. Give yourself at least 30 days, and remember that you have a 365 nights sleep trial during that time. Also, keep in mind that every aspect of a Silk & Snow mattress, from the memory foam to the pocketed spring coils base to the latex top-layer, may need some time for your body to adjust to. In order to fully benefit from your new mattress, we recommend making adjustments to ensure you are properly welcoming your new mattress. Though it is the largest component of your overall sleep system, your bed frame, sheets, blankets, and pillows will all have an impact on how your body feels.

As your new Silk & Snow mattress will help you maintain proper back support & realign your posture, it may result in some minor discomfort at the beginning of your journey. But in the end, you'll be grateful for it. That's why we require that consumers give their new mattress or topper at least 30 days before initiating a return. After 30 days, if you decide to proceed with a return, we will be happy to assist you through our process.

Please keep in mind that this is an experience unique to all, as every individual has their own sleeping requirements & needs. Your experience on a product may vary from others and in order to take full advantage of your trial and explore the benefits of your new Silk & Snow mattress, we invite you to take a look at the following :

Too Soft or Too Firm? Here's How to Find the Perfect Feel.

How To Properly Support Your Body And Take Advantage Of Our Mattress Pain-Relieving Benefits?

Should I Be Concerned About Potential Smells?

What are Suitable Foundations?

How To Stay Fresh At Night And Take Advantage Of Our Mattresses Cooling Properties?