We stand behind our products and durable materials, which is why we are happy to offer a 1-year warranty with our bedding, accessory & bath items and 3-year warranty with our pillows. 

Under the terms and conditions of the Silk & Snow Warranty, you are required to:

1. Read our Warranty for details on covered defects & what the Warranty does not cover. 
2. Provide valid original proof of purchase — your order receipt and number — demonstrating date of purchase and that the claimant is the original purchaser and still has the item.

3. Fill out the form through our self-service portal linked HERE.

    

Our dedicated Customer Experience team will then be able to accompany you though your warranty claim.