We stand behind our products and durable materials, which is why we are happy to offer a 15-Year warranty with all of our mattresses models. Our Organic Mattress Toppers are delivered with a 3-Year warranty. 

Under the terms and conditions of the Silk & Snow Mattress Warranty, you are required to:

1. Read our Mattress Warranty for details on covered defects &  what the mattress Warranty does not cover. 
2. Provide valid original proof of purchase — your order receipt and number — demonstrating date of purchase and that the claimant is the original purchaser and still has the mattress.

3. Fill out the form through our self-service portal linked HERE.

    

How to find the Law Tag ?  This tag is white and will have information including a statement that reads; "This article contains new material only". This law tag can be found stitched to the cover of your mattress. 

Our dedicated Customer Experience team will then be able to accompany you though your warranty claim.