How Do I Ship to My Apartment/Condo? Léa 28 October 2023 16:32 Updated We advise you to notify your concierge, front desk, doorman or property management office that you are expecting a large shipment ahead of time. This will help minimize the chance of the shipment being refused or returned to sender. We will also need to have your buzz code so that our delivery driver can notify you once they are at your building. Please note that we cannot guarantee that our couriers will be able to call you when the shipment arrives, and they will not be able to bring the shipment to your unit. If you’re experiencing a problem with your delivery, send us an email right away and we will be there to help. Related articles When Will I Receive My Order? What Is The Process From Ordering To Delivery? How Much Is Shipping? What Is Your White Glove Service? What is Your Return & Exchange Policy? Comments 0 comments Article is closed for comments.