At Silk & Snow, we want to ensure your delivery experience is as smooth and convenient as possible, here’s everything you need to know about scheduling your delivery.

Traditional Delivery and Couriers

We rely on traditional couriers for our deliveries. Please note that we are unable to guarantee specific delivery dates with traditional couriers or hold your order. Delivery times vary depending on the courier’s schedule and your location.

If you're planning a purchase, we recommend reviewing our estimated lead times to help you choose the best time for your order. Please note that we require 2-4 business days to process and fulfill your order before it ships. Once your order is prepared and ready for shipment, it will be sent out according to the standard shipping lead times below.

Transit Times by Region

Canada:

Ontario (ON): 2-3 business days

Manitoba (MB), Quebec (QC): 2-4 business days

British Columbia (BC): 5-6 business days

Alberta (AB), Saskatchewan (SK), New Brunswick (NB), Prince Edward Island (PEI): 4-6 business days

Nova Scotia (NS), Newfoundland and Labrador (NL): 5-6 business days

Yukon (YT), Northwest Territories (NT), Nunavut (NU): 7-9 business days

USA:

North East: 2-4 business days

Central: 3-6 business days

South East: 3-6 business days

North West: 4-6 business days

South West: 5-7 business days

Alaska and Hawaii: At this time, we do not offer shipping to Alaska or Hawaii.

Please note that these transit times are estimates. Your order may arrive earlier than the listed timeframes depending on the courier, your location, and the current volume of packages being processed.

Tracking Your Order

Once your order ships, you will receive tracking information to monitor the progress of your delivery. This will help you stay updated on when to expect your new Silk & Snow products.

Questions or Concerns?

We’re here to help! If you have any questions or would like assistance with your delivery options, feel free to contact our team. We're always happy to guide you through the process.